PPT

http://www.spb.ca.gov/WorkArea/downloadasset.aspx?id=2534
http://www.hrdpower.com/classic/downloads/HRDPower.pps

Competency Gap Document

http://www2.tisip.no/engelsk/ec/FinalProducts/wp3-CompetenceGap.doc

A - Z in Competency Mapping

http://www.hrfolks.com/workshop/compass.htm

Competency mapping Case Study

http://www.beakware.com/resources/How-to-spot-and-fill-capabilitygaps.php

Competency mapping

http://www.wisegeek.com/what-is-competency-mapping.htm
http://www.compulinkgroup.com/PDF/PMCompetencyMapping.pdf
http://www.sunrise.net.in/CompetencyAppraisal.pdf

Article

http://www.sit.edu/publications/docs/competence.pdf
http://www.nhchc.org/Network/HealingHands/2002/January2002HealingHands.pdf
http://findarticles.com/p/search/?qta=0&qt=competency&tb=art&qf=free&x=0&y=0

Books

http://www.sei.cmu.edu/cmm-p/version2/part3.pdf
ftp://ftp.hrsa.gov/financeMC/cultural-competence.pdf
ftp://ftp.hrsa.gov/competence.pdf